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Last Updated: September 4, 2026
Welcome to Puffy CBD. These Terms of Service (“Terms”) govern your access to and use of the Puffy CBD website, online store, products, services, and related features (collectively, the “Services”).
Throughout these Terms, “Puffy CBD,” “we,” “us,” and “our” refer to [LEGAL BUSINESS NAME], doing business as Puffy CBD. “You” and “your” refer to any visitor, customer, or other person who accesses or uses our Services.
Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to offer our products and services to you.
By visiting our website, purchasing a product from us, or otherwise using our Services, you agree to these Terms. If you do not agree, you may not access or use the Services.
You must be of legal age to purchase the products offered through our store under the laws of your jurisdiction.
Where required by Puffy CBD policy or applicable law, you must be at least 21 years of age to purchase cannabinoid or hemp-derived products from us.
By placing an order, you represent and warrant that:
You meet all applicable minimum-age requirements;
The information you provide regarding your age and identity is accurate;
You are legally permitted to purchase, possess, and use the products you order; and
You are not purchasing products on behalf of a person who is prohibited from purchasing or possessing them.
We reserve the right to require age or identity verification before accepting or fulfilling an order.
Puffy CBD may sell products containing hemp-derived cannabidiol (“CBD”) or other lawful hemp-derived ingredients.
You acknowledge that laws relating to hemp, CBD, cannabinoids, and related products vary between federal, state, local, and other jurisdictions and may change over time.
You are solely responsible for determining whether the purchase, possession, transportation, or use of a product is lawful in your jurisdiction.
We reserve the right to:
Refuse orders from certain states or jurisdictions;
Restrict the sale of particular products based on applicable law;
Cancel an order if we believe fulfillment may violate applicable law or our policies; and
Modify our shipping restrictions at any time.
Nothing on this website constitutes a representation that every product offered by Puffy CBD is lawful in every jurisdiction.
Information provided through Puffy CBD, including product descriptions, articles, FAQs, customer reviews, social media content, emails, and other materials, is provided for general informational purposes only.
Nothing provided through our Services is intended to constitute medical advice, diagnosis, treatment, or a recommendation regarding any medical condition.
Unless expressly stated otherwise as required by applicable law, our products have not been evaluated or approved by the U.S. Food and Drug Administration to diagnose, treat, cure, or prevent disease.
Do not use information from Puffy CBD as a substitute for advice from a qualified healthcare professional.
You should consult an appropriate healthcare provider before using CBD or other cannabinoid products, particularly if you:
Take prescription or other medications;
Have a medical condition;
Are scheduled for a medical procedure;
Are pregnant, attempting to become pregnant, or breastfeeding; or
Have concerns about possible interactions or side effects.
Individual experiences with CBD and cannabinoid products vary.
We do not guarantee any particular physiological, wellness, therapeutic, or other result from using our products.
Customer reviews, testimonials, and other statements regarding personal experiences represent the experiences of individual customers and should not be interpreted as guarantees that you will experience the same results.
Some hemp-derived products may contain trace amounts of THC or other cannabinoids, even when manufactured to comply with applicable legal limits.
Use of cannabinoid products may result in a positive drug screening.
Puffy CBD makes no representation or warranty that use of any product will not result in a positive drug test. You assume all risks associated with drug testing arising from your use of our products.
We make reasonable efforts to accurately display product descriptions, ingredients, concentrations, sizes, packaging, photographs, and other product information.
However, we do not guarantee that product information displayed on our website will always be complete, current, or error-free.
Product packaging, appearance, formulations, ingredients, and specifications may change without notice when permitted by applicable law.
Where available, laboratory reports or certificates of analysis may be provided for certain products. Such documents relate to the particular product or batch identified in the report and should not be interpreted as a guarantee regarding other products or batches.
You agree to use all products only as directed on their labeling and packaging and in compliance with applicable law.
You must keep cannabinoid products away from children and pets.
You should not drive, operate machinery, or engage in activities requiring full alertness if a product causes impairment, sleepiness, dizziness, or any other effect that may make those activities unsafe.
You are responsible for understanding how a product affects you before engaging in potentially hazardous activities.
Your submission of an order does not constitute our acceptance of that order.
We reserve the right, in our sole discretion and where permitted by law, to refuse, limit, or cancel any order.
We may cancel or limit quantities for reasons including:
Suspected fraud;
Pricing or inventory errors;
Suspected resale or unauthorized distribution;
Age-verification issues;
Shipping restrictions;
Payment problems; or
Legal or regulatory restrictions.
If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled portion.
Prices are listed in U.S. dollars unless otherwise indicated.
Prices, promotions, discounts, product availability, and shipping charges may change without notice.
You agree to provide current, complete, and accurate billing and payment information.
You authorize us and our payment service providers to charge the payment method you provide for your purchase, including applicable taxes, shipping charges, and other disclosed fees.
We reserve the right to correct pricing or typographical errors and to cancel orders affected by material errors.
We ship only to locations where we believe the applicable products may legally be shipped.
Shipping estimates are estimates only and are not guaranteed delivery dates.
Once an order has been transferred to a shipping carrier, delays caused by the carrier, weather, government action, incorrect addresses, or circumstances outside our reasonable control may affect delivery.
You are responsible for providing a complete and accurate shipping address.
Additional shipping terms may be described in our Shipping Policy, which is incorporated into these Terms by reference.
Returns, exchanges, damaged products, lost shipments, and refunds are governed by our Refund Policy.
By purchasing from Puffy CBD, you agree to the Refund Policy in effect at the time of your purchase.
Certain opened, used, perishable, ingestible, or personal-care products may be ineligible for return where permitted by law.
Nothing in these Terms limits any non-waivable consumer rights available to you under applicable law.
Promotions and discount codes may be subject to separate eligibility requirements, expiration dates, minimum purchases, product exclusions, or other conditions.
Unless otherwise stated:
Discounts cannot be combined;
Discounts have no cash value;
Promotions may be modified or discontinued at any time; and
Promotional offers may not apply to previous purchases.
We may cancel orders involving misuse, manipulation, or unauthorized duplication of promotional offers.
If you create an account or provide information during checkout, you agree to provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
Notify us promptly if you believe your account has been accessed without authorization.
You may not use our website or Services:
For unlawful or fraudulent purposes;
To violate any federal, state, local, or international law;
To purchase products for unlawful resale or distribution;
To misrepresent your age or identity;
To interfere with the security or operation of our website;
To transmit malware, viruses, or malicious code;
To scrape, harvest, or collect information through unauthorized automated means;
To infringe our intellectual property or the rights of another person;
To engage in fraudulent payment activity or chargeback abuse; or
To assist another person in engaging in prohibited conduct.
We may suspend or terminate access to our Services for violations of these Terms.
Unless otherwise stated, all content appearing through Puffy CBD—including trademarks, logos, branding, graphics, product photographs, written content, designs, and website materials—is owned by or licensed to Puffy CBD and is protected by applicable intellectual-property laws.
You may access our website for your personal, non-commercial use.
You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit our content without our prior written permission.
Our Services may contain links to or integrations with third-party websites, applications, payment processors, shipping providers, social networks, and other services.
We do not control and are not responsible for third-party services, their content, privacy practices, availability, or conduct.
Your use of third-party services may be governed by separate terms between you and the applicable third party.
Our store is hosted through Shopify.
Your interactions with certain features of our store may involve Shopify or other third-party service providers. Nothing in these Terms creates an obligation or liability on the part of Shopify for products sold by Puffy CBD except to the extent separately agreed between you and Shopify.
Our collection and use of personal information are described in our Privacy Policy.
By using the Services, you acknowledge that information may be processed by Puffy CBD, Shopify, payment processors, shipping providers, and other service providers as necessary to operate our business and fulfill your orders, subject to applicable privacy laws.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, EXCEPT FOR ANY EXPRESS WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED.
PUFFY CBD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE DO NOT GUARANTEE THAT ANY PRODUCT WILL PRODUCE ANY PARTICULAR RESULT.
Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUFFY CBD AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY FOR A CLAIM ARISING FROM A PRODUCT PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID TO PUFFY CBD FOR THE PRODUCT GIVING RISE TO THE CLAIM.
These limitations do not apply where liability cannot lawfully be limited or excluded.
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Puffy CBD and its owners, officers, employees, affiliates, agents, contractors, licensors, and service providers from claims, liabilities, damages, losses, and reasonable costs arising from:
Your material violation of these Terms;
Your unlawful use of the Services;
Your infringement of another person's rights; or
Your unlawful resale or distribution of our products.
These Terms and any dispute arising from them will be governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.
Any legal proceeding that is not otherwise subject to mandatory dispute-resolution requirements will be brought in the appropriate courts located in Orange California, to the extent permitted by law.
Any dispute arising from these Terms, our Services, or products purchased from Puffy CBD will first be addressed through a good-faith attempt to resolve the matter informally.
Before filing a formal claim, you agree to contact us at support@hi-puffy.com and provide sufficient information for us to investigate the dispute.
Any arbitration provision, class-action waiver, or other mandatory dispute procedure should be separately reviewed for compliance with the laws of the jurisdictions in which Puffy CBD conducts business.
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
We may update these Terms from time to time.
The most current version will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Material changes will be communicated where required by law.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the agreement between you and Puffy CBD regarding your use of the Services.
Questions regarding these Terms may be sent to:
Puffy CBD
support@hi-puffy.com
